Roedde House Museum
1415 Barclay Street, Vancouver, British Columbia Canada
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Walk with the Spirits of Christmas this season at Roedde House. Chains clank, spirits appear, and voices swirl as you tread in the footsteps of Ebenezer Scrooge and witness the shadows of Christmas past, present, and yet to come. Immerse yourself in Charles Dickens’ classic tale, “A Christmas Carol”, inside this unique Victorian home in the heart of Vancouver’s West End. This word premiere production by Famous Artists is filled with sound and visual effects which will bring this well-loved Christmas story to life!
Timed entry tickets ensure safety and an intimate experience within Scrooge’s world. Bring your bubble to the home of the world’s most famous miser!
Book your timed-entry tickets online (maximum 5 tickets per timeslot).
Entry time slots begin at 5:00pm. The last entry time slot is 8:15pm each day.
If the time slot you are interested in does not have enough availability for your order, please pick another entry time or date.
A small service fee will be added to each ticket in order to provide this online ticketing option.
If booking for your bubble (as described by current BC Health Standards) of 5 you may take advantage of a Scrooge Deal which enables free entry for your fifth person!
For your safety, please read our COVID-19 guidelines below:
Please do not visit the Museum if you feel unwell.
A mask is mandatory to enter the Museum and must be worn for the duration of your visit.
Our docents and staff will be wearing face shields or masks during your visit.
All visitors will be directed to sanitize according to health standards once they have entered the Museum.
Due to staffing constraints, public use toilets will not be permitted. Please use the toilet at home prior to your visit.
Visitors are not allowed to touch the artifacts or furnishings.
Visitors must keep distance (6 feet or 2 metres) between individuals/households (social bubbles).
Docents and staff will sanitize high touch area, including stair railings, banisters, door handles/knobs, and point-of-sale equipment.
If the answer is “yes” to any of these questions, please do not visit the Museum:
Have you had close contact with or cared for someone diagnosed with COVID-19 within the last 14 days?
Have you been in close contact with anyone who has traveled outside of Canada within the last 14 days?
Have you experienced any cold or flu-like symptoms in the last 14 days (including fever, cough, sore throat, respiratory illness, difficulty breathing)?
Have you attended any mass gatherings in the last 14 days where proper health and safety protocols were not used?
Give yourself time to find parking. There is paid parking at Broughton. Limited street parking is available on Robson and in the West End. Parking spots are scarce in the neighbourhood, so give yourselves some extra time or use public transportation (closets skytrain station is Burrard, and we are on the #5 Robson bus route).
Roedde House Museum
1415 Barclay Street
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1(A). Refund Policy
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If the event is postponed, your ticket will be honoured at a later date, to be determined by the Event Staff. Customers will be contacted with instructions on how to update their tickets. Unless otherwise stated, there are no refunds for postponed events.
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5. Will Call
Every effort is being made to remain 100% contactless due to the COVID-19 pandemic. Please request your ticket electronically when possible.
Will call tickets must be picked up at the venue unless otherwise noted. Tickets left at will call will not be refunded. Will call start and end times are subject to change and are not grounds for a refund. You must present the original credit card used to purchase the ticket, a valid picture ID, and your “e-ticket” receipt. If you are unable to pick up your order because you do not have the aforementioned items in your possession at the time and place of pickup, you will not receive a refund for this purchase.
6. E-Ticket / Print@Home Tickets
E-Ticket / Print@Home Tickets must be presented at the event. Upon purchase, you will be emailed a PDF of your ticket(s) with a unique QR code. You can present the PDF directly from your mobile device at the event or print the PDF and present the printed ticket at the event.
7. Shipping and Handling
The shipping and handling fee is non-refundable. Express tickets require a signature upon delivery and cannot be shipped to PO Box Addresses. All other shipping methods do not require a signature. Allow approximately 5 business days for delivery. Tickets will be delivered to the billing address of the credit card. If you enter an undeliverable address or if the tickets are returned unclaimed you will not receive a refund. International shipping is not available.
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